How far is your shop from downtown Victoria?

The rental shop is located at 1990 Oak Bay Ave. It’s a 4 km (2 ½ mile), 8 min drive from downtown Victoria or a 15 min bus ride on BC Transit #2, #5, #14 or #15. 

Is there a minimum age to rent a bike from us?

Yes, you must be 18 years of age or older to rent a bike from us. Even if you are accompanied by a parent, you must be at least 18 years of age to rent a bike.

Can I get my rental bike delivered to my hotel?

Yes, we offer bike pick-up and delivery to any hotel in Greater Victoria. Please send us an email or call to arrange the details: rentals@oakbaybikes.com or 1-250-598-4111 ext. 1

Do you deliver bikes to trails around Victoria?

Yes, we can deliver bikes to trails near Victoria, BC, including the Langford Gravity Zone/Jordie Lunn Bike Park, Thetis Lake Regional Park, and Hartland/Mt. Work Regional Park. All deliveries must be scheduled at least 7 days ahead of the scheduled rental. Delivery charges will apply and no refunds are given for cancellations less than 24 hours before drop-off or pick-up date. Please send us an email or call to arrange the details: rentals@oakbaybikes.com or 1-250-598-4111 ext. 1

Do you deliver bikes to the Swartz Bay BC Ferries Terminal?

Yes, we can deliver bikes to Swartz Bay BC Ferries Terminal. All deliveries must be scheduled at least 7 days ahead of the scheduled rental. Delivery charges will apply and no refunds are given for cancellations less than 24 hours before drop-off or pick-up date. Please send us an email or call to arrange the details: rentals@oakbaybikes.com or 1-250-598-4111 ext. 1

Where are the best places to ride Mountain Bikes in Victoria?

The nearest trails to downtown Victoria, BC include the Langford Gravity Zone/Jordie Lunn Bike Park, Thetis Lake Regional Park, and Hartland/Mt. Work Regional Park. All are well-documented on Trailforks and other mapping services. We are happy to recommend specific trails and riding locations depending on what type of riding you prefer!

Where are the best places to ride city bikes in Victoria?

Victoria features some of the most comprehensive bike infrastructure in Canada, making for a pleasant experience almost anywhere you ride! The Galloping Goose and Lochside trails offer beautiful views and surroundings, completely free of cars. The Seaside Touring Route follows Victoria's coastline with stunning views toward the Olympic Mountains and San Juan Islands.

What is your Rental Cancellation Policy?

Bookings must be canceled at least 24 hours prior to the rental date to receive a full refund.