RENTALS - FREQUENTLY ASKED QUESTIONS:
How far is your shop from downtown Victoria?
The rental shop is located at Suite D 1990 Oak Bay Ave. It’s a 4 km (2 ½ miles), 8 min drive from downtown Victoria or a 15 min bus ride on BC Transit. #2, #5, #14 or #15.
Can I get my rental bike delivered to my hotel?
Yes, we do free bike pick-up and delivery to any hotel in Greater Victoria. Please send us a quick email or call to arrange the details: firstname.lastname@example.org or 1-250-598-4111 ext. 1
Do you deliver bikes to Swartz Bay BC Ferry Terminal?
Yes, we can deliver bikes to Swartz Bay BC Ferry Terminal. Please send us an email or call to arrange at least 7 days ahead of the scheduled rental. Delivery charges will apply and no refunds give to cancellation less than 24 hours before drop-off or pick-up date. email@example.com or 1-250-598-4111 ext. 1
Where are the best places to ride Mountain Bikes in Victoria?
There are so many great trails to ride just minutes from downtown Victoria.
Here are some of our picks: Favourite Places to Ride on Vancouver Island
Where are the best places to ride city bikes in Victoria BC?
There are over a 100 kilometers of cycling infrastructure in and around greater Victoria, connecting our shop to the surrounding neighborhoods and to the downtown city core.
Here is a list of our Favourite Places to Ride in Victoria, BC
Check out where we like to ride and a city bike map here: City Rides
What is your Rental Cancellation Policy?
Bookings must be canceled at least 24 hours prior to the rental date to receive a full refund.
What is the OBB Mountain Shuttle Cancellation Policy?
Shuttle Ticket must be canceled at least 24 hours prior to shuttle pick-up time to receive full refund.