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OAK BAY BIKES E-BIKE SERVICE CENTRE

We offer the largest bike service centre in Victoria, BC and on Vancouver Island with certified technicians who work on all styles of bikes, including   E-Bikes with Shimano, Bosch and other select e-bike systems.

For your convenience, we offer FREE pick-up and drop-off before and after your service appointment.

SCHEDULE YOUR E-BIKE SERVICE CENTRE APPOINTMENT TODAY

Phone: 250-598-4111 ext. 4 | Email: service@oakbaybikes.com

Have a standard, non-electric bike or need to book a suspension service, book here:

 STANDARD (NON E-BIKE) SERVICE OBB SUSPENSION CENTRE

E-BIKE SERVICE CENTRE PRICE LIST

We will always contact you with a quote before going ahead with any work. Please be sure to let our team know what your preferred contact method is, and we will reach out to you before work begins - full transparency is our goal. Once the recommended work has been approved, we guarantee all completed work.

All pricing is for labour only, prices do not include parts.

Standard E-Bike Tune - $224

  • Wash bike
  • Remove and deep clean drivetrain
  • Replace drivetrain components as needed
  • Replace/adjust bottom bracket as needed
  • True and tension wheels
  • Adjust hubs as needed
  • Adjust shifting
  • Adjust brakes 
  • Check derailleur hanger alignment
  • Install  new cables and housing as needed
  • Install new brake pads as needed
  • Headset adjustment
  • Full bolt check to manufacturer’s torque spec
  • Install all new parts as needed
  • Inflate tires as needed
  • Run full diagnostic and error check on Bosch, Shimano, Fazua, TQ
  • Set new service interval when applicable
  • Test light system
  • Lube chain
  • Full safety check

Standard E-Bike Tune Plus - $324

  • Wash bike
  • Remove and deep clean drivetrain
  • Replace drivetrain components as needed
  • Replace/adjust bottom bracket as needed
  • True and tension wheels
  • Front and rear hub service; and freehub service
  • Headset service
  • Adjust shifting
  • Adjust brakes 
  • Bleed front and rear brakes
  • Check derailleur hanger alignment
  • Install  new cables and housing as needed
  • Install new brake pads as needed
  • Full bolt check to manufacturer’s torque spec
  • Install all new parts as needed
  • Inflate/replace tires as needed
  • Fresh tire sealant as needed
  • Run full diagnostic and error check on Bosch, Shimano, Fazua, TQ
  • Set new service interval when applicable
  • Test light system
  • Lube chain
  • Full safety check

Road E-Bike Tune - $234

  • Wash bike
  • Remove and deep clean drivetrain
  • Replace drivetrain components as needed
  • Replace/adjust bottom bracket as needed
  • True and tension wheels
  • Adjust hubs as needed
  • Adjust shifting
  • Adjust brakes 
  • Check derailleur hanger alignment
  • Install  new cables and housing as needed
  • Install new brake pads as needed
  • Headset adjustment
  • Full bolt check to manufacturer’s torque spec
  • Install touch points as needed
  • Inflate tires as needed
  • Run full diagnostic and error check on Bosch, Shimano, Fazua, TQ
  • Set new service interval when applicable
  • Test light system
  • Lube chain
  • Wrap handlebars
  • Full safety check

Road E-Bike Tune Plus - $344

  • Wash bike
  • Remove and deep clean drivetrain
  • Replace drivetrain components as needed
  • Replace/adjust bottom bracket as needed
  • True and tension wheels
  • Front and rear hub service; and freehub service
  • Headset service
  • Adjust shifting
  • Adjust brakes 
  • Bleed front and rear brakes
  • Lubricate brake pistons
  • Check derailleur hanger alignment
  • Install  new cables and housing as needed
  • Install new brake pads as needed
  • Full bolt check to manufacturer’s torque spec
  • Install all new parts as needed
  • Inflate/replace tires as needed
  • Fresh tire sealant as needed
  • Wrap road handlebars
  • Run full diagnostic and error check on Bosch, Shimano, Fazua, TQ
  • Set new service interval when applicable
  • Test light system
  • Lube chain
  • Full safety check

E-Mountain Bike Tune - $379

  • Wash bike
  • Remove and deep clean drivetrain
  • Replace drivetrain components as needed
  • Replace/adjust bottom bracket as needed
  • True and tension wheels
  • Front and rear hub service; and freehub service
  • Headset service
  • Adjust shifting
  • Adjust brakes 
  • Bleed front and rear brakes
  • Lubricate brake pistons
  • Check derailleur hanger alignment
  • Install  new cables and housing as needed
  • Install new brake pads as needed
  • Full bolt check to manufacturer’s torque spec
  • Install new parts as needed
  • Inflate/replace tires as needed
  • Fresh tire sealant as needed
  • Dropper housing and cable installation/bleed line
  • Lubricate and check dropper post sliding surface
  • Dropper post and suspension air pressure check
  • Run full diagnostic and error check on Bosch, Shimano, Fazua, TQ
  • Set new service interval when applicable
  • Test light system
  • Lube chain
  • Full safety check

*** add fork and shock basic service for $100 

*** add dropper full service for $50

E-Mountain Bike Tune Plus - $674

  • Wash bike
  • Remove and deep clean drivetrain
  • Replace drivetrain components as needed
  • Replace/adjust bottom bracket as needed
  • True and tension wheels
  • Front and rear hub service; and freehub service
  • Headset service
  • Adjust shifting
  • Adjust brakes 
  • Bleed front and rear brakes
  • Check derailleur hanger alignment
  • Install  new cables and housing as needed
  • Install new brake pads as needed
  • Lubricate brake pistons
  • Full bolt check to manufacturer’s torque spec
  • Install all new parts as needed
  • Inflate/replace tires as needed
  • Fresh tire sealant as needed
  • Full linkage bearing replacement
  • Full suspension fork service
  • Full rear shock service
  • Full dropper post service
  • Dropper post cable and housing installation/bleed line 
  • Run full diagnostic and error check on Bosch, Shimano, Fazua, TQ
  • Set new service interval when applicable
  • Test light system
  • Lube chain
  • Full safety check

E-Cargo Bike Tune - $324

  • Wash bike
  • Remove and deep clean drivetrain
  • Replace drivetrain components as needed
  • Replace/adjust bottom bracket as needed
  • True and tension wheels
  • Adjust front and rear hubs
  • Adjust headset
  • Adjust shifting
  • Adjust brakes 
  • Check derailleur hanger alignment
  • Install  new cables and housing as needed
  • Install new brake pads as needed
  • Full bolt check to manufacturer’s torque spec
  • Install all new parts as needed
  • Inflate/replace tires as needed
  • Fresh tire sealant as needed
  • Run full diagnostic and error check on Bosch, Shimano, Fazua, TQ
  • Set new service interval when applicable
  • Test light system
  • Lube chain
  • Full safety check


SCHEDULE YOUR E-BIKE SERVICE CENTRE APPOINTMENT TODAY

Phone: 250-598-4111 ext. 4 | Email: service@oakbaybikes.com

IMPORTANT E-BIKE SERVICE INFO:

  • Please bring your key with you if it is needed to remove the battery
  • We are happy to work on most third party/consumer direct e-bikes; however due to insurance we cannot store these e-bike batteries in the shop. Please remove the battery from any third party/consumer direct e-bikes before leaving the bike with us. 
  • E-Bikes equipped with Bosch, SRAM, Shimano, Fazua, TQ, Rocky Mountain, Giant, or Specialized drive units do not need their batteries removed from the bike while being serviced.
  • We do not work on or repair any e-motorcycle style bikes, anything without pedals, or any gas-powered bikes.
  • We reserve the right to decline a service at any point, for any reason.


WARRANTY CLAIM POLICY:

  • As a shop we are always happy to be the intermediary between you as a customer and the brands we represent when a warranty issue arises.  Oak Bay Bikes is not responsible for replacing parts or bicycles that are under a manufacturer’s warranty. We will, however, do our best to ensure a speedy and accurate claim is made on your behalf.
  • If  you purchased a bicycle or component from Oak Bay Bikes, the service department will waive the labour and shipping costs on any approved warranty claim for up to one year from original purchase.  Any warranty claims made outside of one year from purchase will be subject to normal labour and shipping costs. 
  • Oak Bay Bicycles Service Department is happy to warranty parts and bicycles that have been purchased elsewhere for a $49 fee, plus any labour or shipping costs associated.  We are only able to pursue warranties from brands that we sell in-shop. 
  • If you would like to pursue a warranty claim, please bring your original proof of purchase. Even if a product was purchased at Oak Bay Bikes, we may not have the original proof of purchase on file, and are not responsible for providing you with a proof of purchase.