Skip to main content

E-Bike FAQs

Learn more about e-bikes and how they work.

How fast does it go?

The drive unit doesn't provide assistance above 32km/hr – but just like any other bicycle you can pedal beyond this speed with no resistance from the motor.

How heavy is an e-bike?

The average commuter e-bike weighs around 25kg/55lbs; though the lightest carbon-fiber road e-bikes can weigh as little as 13kg/28lbs.

Can I put my e-bike(s) on a car rack?

Yes, but make sure your rack’s weight limits are not exceeded and you can properly secure the bikes. Always take off the battery and your display unit (if removable), especially when using public transit racks.

Many brands offer racks for carrying e-bikes.

How far can I go?

Generally, the range is between 70 and 150km – based on the power mode/assist level used – and depending on terrain and other riding conditions.

Do I need a driver’s license?

No license (or registration) needed, just like any bicycle. According to ICBC, the rider must be older than 16 years of age and respect the rules of the road.

What does warranty cover – and for how long?

Depending on the manufacturer, warranty can differ between the bike frame and the electric system. Trek offers a lifetime warranty on their bikes, while their Bosch motors include a 2-year warranty on the battery and motor if serviced by a certified Service Centre.

How long does it take to charge the battery?

A full charge can take between 3 and 6 hours, depending on the system. The Bosch system, for example, takes about 2 hours to charge an empty battery back to 50%.

Can I ride in the rain/snow?

YES – both the motor and battery are completely waterproof and built for all conditions.

Can I turn my old bike into an e-bike?

There are conversion kits available from multiple manufacturers.

You should always consult a bike shop and certified mechanics to add a conversion kit to your old bike.

Are you interested in trying an e-bike?

We offer multiple ways to try out an e-bike. We’ll even bring the bike to you and pick it up when you’re done. 
No cost, no obligation. All at your convenience.