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BIKE TUNE-UPS & REPAIRS

We have the largest bike service center in Victoria, BC and Vancouver Island. We pride ourselves in serving you and your bike better.

We offer a full service department with certified technicians who can work on every style of bike, including E-bikes with Shimano and Bosch systems. We also offer full suspension servicing for your mountain bike suspension needs. Bring your bike to us for attentive service and quick turn-around times!

For your convenience, we offer FREE bike pick-up and delivery before and after your service appointment.

Have questions or want to book a tune-up or service?

Call or email us to book an appointment today:

E-MAIL US    CALL US

STANDARD SERVICE PACKAGES

Covering the basics for any bike.

STANDARD BIKE TUNE

$179 + Parts

Basic tune-up to get you back on the road.

WHATS INCLUDED:

Bike wash & frame inspection

Headset adjustments as needed

Full Drivetrain cleaning & adjustment (including component replacement)

Complete brake system adjustments

Comprehensive wheel & hub adjustments

True & tension wheels

Tire integrity & pressure check

Part & Accessory install


E-BIKE TUNE

$199 + Parts

A standard tune-up plus an e-bike system check over.

WHATS INCLUDED:

Bike wash & frame inspection

Headset adjustments as needed

Full drivetrain cleaning & adjustment (including component replacement)

Complete brake system adjustment

Comprehensive wheel & hub adjustments

True & tension wheels

Tire integrity & pressure check

Electronic system diagnostic & updates (for supported systems)

Part & Accessory install

PERFORMANCE SERVICE PACKAGES

To keep your bike of choice rolling.

ROAD BIKE
TUNE

$189 + Parts

Prepping for an upcoming race or just looking to make sure your road bike is all dialed in for your next ride.

WHATS INCLUDED:

Bike wash & frame inspection

Headset adjustments as needed

Full drivetrain cleaning & adjustment (including component replacement)

Complete brake system adjustment

Re-wrapping or new bar tape

Comprehensive wheel & hub adjustments

True & tension wheels

Tire integrity & pressure check



Parts & Accessory install

CARGO BIKE
TUNE

$219 + Parts

Get you and your cargo back on the road with this comprehensive tune-up for your cargo bike.

WHATS INCLUDED:

Complete inspection & service done by certified mechanic

Headset adjustments as needed

Full drivetrain cleaning & adjustment (including component replacement)

Complete brake system adjustment

Comprehensive wheel & hub adjustments

True & tension wheels 

Tire integrity & pressure check

Electronic system diagnostic & updates (for supported systems)



Parts & Accessory install

FULL MOUNTAIN BIKE TUNE

$449 + Parts

If you want the best out of your mountain bike then this is the service for you. We take care of all the details so you don't have to.

WHATS INCLUDED:

Bike wash & Frame inspection

Complete teardown & rebuild

Bearing replacement as needed

Front/rear hub, bottom bracket, and headset rebuild

Linkage service as needed

Full Drivetrain cleaning & adjustment (including component replacement)

Complete brake system adjustment (including brake bleeds)

Fork Lowers and Shock Air can inspection and service

Tire integrity & pressure check

Tire replacement & sealant check if applicable

Parts & Accessory install

SUSPENSION SERVICING

The most comprehensive suspension servicing on the Island. We service and support most brands including: Fox, RockShox, Öhlins, SR Suntour, EXT Racing Shox, DVO, and more. Check out the OBB Suspension Centre for more info.

Have questions or want to book a Suspension Service?

E-MAIL US    CALL US

SMALLER JOBS MENU*

We also offer small jobs such as flat repairs and wheel truing. Don't find what your looking for here, we do lots more! 

Chat with our service team: service@oakbaybikes.com or 250-598-4111 ext. 4

  • Flat Repair                               $10          

  • Wheel True                              $25         

  • Chain installation                   $15          

  • Drivetrain Installation           $99         

  • Cable Replacement              $20-$30 

  • New Spoke                              $30 (tubeless $45)

  • Brake Pad Replacement     $25          

  • Brake Bleed                            $42          

  • Box Bike for Shipping          $99          

  • Cush Core Install                   $55           

  • Fender Install                         $35+         

  • Air                                              FREE       

*Prices are for labor only, parts not included.

INSURANCE QUOTES

Our service team are trained to complete comprehensive quotes for insurance claims on all bicycle related incidents. We cover all makes and models, not just the ones we sell. There is a $40 fee for this service and we'll provide you with a quote covering not just the cost of your bike but all equipment as well.

WARRANTY POLICY FOR SERVICE DEPARTMENT

As a shop we are always happy to be the intermediary between you as a customer and the brands we represent when a warranty issue arises.  Oak Bay Bikes is not responsible for replacing parts or bicycles that are under a manufacturer’s warranty. We will, however, do our best to ensure a speedy and accurate claim is made on your behalf.


If  you purchased a bicycle or component from Oak Bay Bikes, the service department will waive the labour and shipping costs on any approved warranty claim for up to one year from original purchase.  Any warranty claims made outside of one year from purchase will be subject to normal labour and shipping costs. 


Oak Bay Bicycles Service Department is happy to warranty parts and bicycles that have been purchased elsewhere for a $49 fee, plus any labour or shipping costs associated.  We are only able to pursue warranties from brands that we sell in-shop. 


If you would like to pursue a warranty claim, please bring your original proof of purchase. Even if a product was purchased at Oak Bay Bikes, we may not have the original proof of purchase on file, and are not responsible for providing you with a proof of purchase.